Frequently Asked Questions

Time is precious! To help you find the information you need as quickly as possible we’ve pulled together some of our frequently asked questions. Don’t see what you need? Search the full site using the search bar above.

Why not visit our Support section?

Let us guide you further by looking through various Help Guides and more.
You can also use our handy search bar tool at the top of the page.


Got further questions?

Check out our legal and service usage FAQs and more.
To find out about making a complaint, see our Code of practice