Streaming TV from Virgin Media
Meet the new Streaming TV Box from Virgin Media. Our smallest, greenest set-top box yet that fits in the palm of your hand, delivering our amazing TV experience over Wi-Fi.
How can we help?
Installation Guides
Step by step guide on how to install your Streaming TV Box
TroubleShooting
Support guides and troubleshooting
FAQs
FAQ's about the Streaming TV Box
What are the benefits of the box?
- No coax needed. The box connects via Wi-Fi or Ethernet, meaning that it is just plug and play and super portable within the home.
- Live TV, Recordings, Continue Watching, Replay, On Demand, Radio, Casting and pause Live TV
- The same amazing UI as VTV360
- Voice control
- Access to the usual Apps in 4K
- 2 ports, 1 button, 1 LED. Plug and Play installation
- Compatible with Smart WiFi Pods and future voice integration.
- The Mini Wireless box has award winning strong sustainability credentials with very low power consumption, little material used, made from 35% recycled plastics, and no single use plastic in packaging. Apollo was awarded with the Sustainability Award during the 2020 Digital TV Europe’s VideoTech Innovation Awards.
- Award Winning Design - Red Dot Award for Product Design
The Watchlist - What is it and why will it help you enjoy more of your favourite TV?
Save your favourite shows on your homepage with the Watchlist
The Watchlist on Streaming TV and TV360 allows you to save shows from any provider, all in one place on your personal homepage.
Watchlist lets you save your TV guide picks, on demand gems and app favourites
so you can create your own personal playlist of great content.
You can save telly from anywhere on our Streaming TV box – whether you’re
browsing the TV guide, the home screen, or searching for your favourite show.
All you need to do is ‘Add to watchlist’ when you browse the UI. Or use our
super powerful Voice Control by requesting the show to be added to your
Watchlist. For example ‘Add Coronation street to the Watchlist’.
You create a personalised Watchlist of shows, movies and sport you want to
watch that gets shared to the top of your homepage.
Why is the Watchlist useful?
If you like a show that has new episodes every week. There is no need to record a
show as the show will automatically update with the latest episode, whether it
is broadcast or delivered to the on demand player or app that shows it.
If a new episode is available for a show in your watchlist, the show will move to the front of the Watchlist.
Watchlist places all your favourite shows in one place so there’s less app hopping and more watching, with all your favourite telly saved in one place.
How to add a show to the Watchlist
Find the show you like and click ‘Add to Watchlist’.
Now the show is featured on your homepage with all available episodes.
Remove a show from the Watchlist
When you have finished watching the show you can remove it from the watchlist on the details page.
How do I find the TV Apps on my Streaming TV?
Simply press menu on your remote control, select Apps and press OK. Here you will find all the Apps that are on your box.
How do I use voice control?
Say it, see it. No one likes typing with a remote control. That’s why our remotes come with an inbuilt microphone. Just say what you want to search for, you give the command and Voice Control will do the rest.
What to do if your remote stops working
First, check the batteries. Remove and reinsert the batteries in the remote to make sure the connection is secure. You may need new batteries if the current ones have died.
Still not working? Let’s try the signal. Turn off your TV and your set top box for about 30 seconds and turn back on. Give the remote a go and see how that works.
If you need further assistance with troubleshooting your remote control or to order a replacement please message us now and we will be happy to help.
If a replacement remote is ordered for you a one-off charge of €20 for the postage will apply to your next bill. Your order will be processed within two working days and delivery will be made to a Parcel Motel of your choosing.
