Virgin Media walks away with SIX wins at the annual Switcher Awards

Best Broadband Provider, Best Broadband TV & Home Phone, Best Customer Rated Home Broadband, Best Customer Service, Fastest Home Broadband and Best Value Home Broadband

 

 

Dublin, 2nd February, 2018: Virgin Media has scooped up six awards at fifth annual Switcher Broadband Awards, held in the Marker Hotel, Dublin last night. Collecting six awards of the top broadband awards, Virgin Media were named Best Broadband Provider, Best Broadband TV & Home Phone, Best Customer Rated Home Broadband, Best Customer Service, Fastest Home Broadband and Best Value Home Broadband.

 

Having seen off stiff competition from Sky, Eir and Three to come out with the top prize, the awards are further recognition of Ireland’s fastest broadband provider as announced by Ookla for the second year in a row. Faster broadband speeds make it possible to stay tuned to the best connected entertainment delivered by Virgin Media’s fibre powered network and supersonic broadband speeds of 360Mbps.

On the night, awards were decided by consumers, industry experts and the result of over 90,000 customer ratings and speed tests recorded on Switcher.ie. The judges on the night were Ciara O’Brien, The Irish Times; Fiona Flynn, Entertainment.ie; John Armstrong, IrishTechNews.ie; Paul Fingleton, TechKnow Ireland; Niall Kitson, TechCentral.ie and Ray Walsh from TV Now Magazine.

 

Paul Farrell, Vice President of Virgin Media Ireland said: “Virgin Media is known for its superfast broadband and WiFi services and these awards for named Best Broadband Provider, Best Broadband TV & Home Phone, Best Customer Rated Home Broadband, Best Customer Service, Fastest Home Broadband and Best Value Home Broadband are a massive acknowledgement for the whole Virgin Media team across Ireland. It’s also further recognition on top of the ‘Best Customer Experience’ award we received from the Customer Contact Management Association last year.

 

“With broadband usage increasing by a third every year, the real broadband speeds delivered by providers is under the spotlight by consumers. We’ve widened the speed gap with our competitors which means we can supply customers with the fastest broadband speeds in Ireland and the best in home WiFi. This gives them confidence in our service and allows them to enjoy their content on demand without fear of their network speed slowing down. As this demand and the number and range of devices increases, and as people look online for more and more of their content, consumers will look to who can deliver the best quality high speed broadband and as Virgin Media is the fastest, that’s where they will turn”.

 

Eoin Clarke, Managing Director of Switcher said: “The focus of the Switcher.ie Awards has always been on real customers’ experiences, which means consumers can use them to help inform their decisions when choosing a product or service. The Awards reward providers for their strengths, and with Virgin Media scooping six awards - including Best Broadband Provider, Best Broadband TV & Home Phone, Best Customer Rated Home Broadband, Best Customer Service, Fastest Home Broadband and Best Value Home Broadband - at the fifth annual awards last night they deserve a huge congratulations.”

 

Note to Editor:

 

Full list of winners - https://switcher.ie/broadband/awards/