Loading data, please wait...

Hi {{name}}, welcome to Your Virgin Media

Hi {{name}}, welcome to Your Virgin Media

This component is for showing message and notification count on my messages tab.

Based on your status, you are restircted to certain access on MyVM portal.

Based on your status, you are restircted to certain access on MyVM portal.

Based on your status, you are restircted to certain access on MyVM portal.

You have requested a SIM swap for {{msisdn.value}}

Your SIM card request is under way. Your old SIM card will stop working once you confirm the SIM swap below.

Are you sure you want to finalize the SIM swap? Remember, your old SIM card will stop working. Please enter the last 4 digits of the SIM (ICCID) number which can be found under the bar code on the wallet sized card which you received with your SIM

ICCID (SIM number):
  • Please enter correct number Please last enter 4 digits only
  • Enter correct SIM number

    Hurray! Its done.

    You have requested a SIM swap for {{msisdn.value}}

    Your SIM card request is under way. Your old SIM card will stop working once you confirm the SIM swap below.

    Are you sure you want to finalize the SIM swap? Remember, your old SIM card will stop working. Please enter the last 4 digits of the SIM (ICCID) number which can be found under the bar code on the wallet sized card which you received with your SIM

    ICCID (SIM number):
  • Please enter correct number Please last enter 4 digits only
  • Enter correct SIM number

    Hurray! Its done.

     
     

    Tracking your order

    {{orderStatus.productData.productName}}
    {{orderStatus.statusData.statusName}}

    Your Fixed Account

    Account no. {{fixedCustomerId}}

    Manage your appointments

    Need to reschedule or cancel your scheduled technician visit? No problem, you can do so here at the click of a button.

    {{appointment.appointmentType}}
    {{appointment.date}}
    {{appointment.time.slot}} {{appointment.time.desc}}
    Change or cancel
    Change

    No slots currently available for this appointment.

    Selected slot is not available now. Please select another slot and try again.

    Change your appointment

    Select an available date and time slot and click update appointment. A confirmation of your update will be shown and your new date will be updated in your appointments.

    Cancel your appointment

    Select the cancel appointment check box and click 'update appointment'

    Select a new available time slot:

    Cancel appointment:

  • Are you sure you want
    to change your appointment to:

    Wednesday 9th April
    between 9am and 12am

    Are you sure you want
    to cancel your appointment!

    Thanks, your appointment has been updated!

    Thanks, your appointment has been cancelled!

    Sorry you cannot make changes to your appointment online now. Please call us to make any changes.

    Manage your appointments

    Need to reschedule or cancel your scheduled technician visit? No problem, you can do so here at the click of a button.

    {{appointment.appointmentType}}
    {{appointment.date}}
    {{appointment.time.slot}} {{appointment.time.desc}}
    Change or cancel
    Change
    Change or cancel
    Change

    No slots currently available for this appointment.

    Selected slot is not available now. Please select another slot and try again.

    Change your appointment

    Select an available date and time slot and click update appointment. A confirmation of your update will be shown and your new date will be updated in your appointments.

    Cancel your appointment

    Select the cancel appointment check box and click 'update appointment'

    Select a new available time slot:

    {{appointment.currentMonth}}
    {{date.date}}
    {{date.dayOfWeek}}

    Cancel appointment:

  • Are you sure you want
    to change your appointment to:

    {{appointment.overlayDate}}
    {{appointment.overlaySlot}}

    Are you sure you want
    to cancel your appointment!

    Sorry you cannot make changes to your appointment online now. Please call us to make any changes.

    Thanks, your appointment has been updated!

    Thanks, your appointment has been cancelled!

    Current Balance

    This is the amount currently outstanding on your account.

    € {{currentBalance | number:2}}
    Your latest bill:
    Your latest bill: € {{billsHistory[0].newCharges | number:2}} on {{billsHistory[0].billDate | date : 'dd MMM yyyy'}}
    € {{billsHistory[0].newCharges | number:2}} on {{billsHistory[0].billDate | date : 'dd MMM yyyy'}}
    {{billsHistory[0].state}}
    No bills generated yet
    Your Fixed Account includes
    Television {{data.subscriptionName}}
    Broadband
    {{data.subscriptionName}}
    Home Phone {{data.subscriptionName}}
    Generic Description
    € {{currentNbo.price}}
    per month

    You will not see this offer for this session.

    You will not see this offer next time you log in. You will not see this offer next time you log in. You can view all offers in the My offers section. (Undo)

    Click here to edit the upgrade now overlay

    {{currentNbo.overlayDescription}}
    €{{currentNbo.price}} a month

    Your Mobile Account

    Account no. {{mobileCustomerId}}

    Current Balance

    This is the amount currently outstanding on your account.

    € {{currentBalance | number:2}}
    Your latest bill:
    Your latest bill: € {{billsHistory[0].newCharges | number:2}} on {{billsHistory[0].billDate | date : 'dd MMM yyyy'}}
    € {{billsHistory[0].newCharges | number:2}} on {{billsHistory[0].billDate | date : 'dd MMM yyyy'}}
    {{billsHistory[0].state}}
    No bills generated yet
    Your Mobile Account includes
    Mobile SIM plan
    Device
    Generic
    Description

    Quick Links

    Bills, Payments & Services

    Account and Support

    Quick actions

    Bills & Payments

     
     

    Services, SIMs & Devices

     
     

    Support

     
     

    Account

     
     
     
     

    My Virgin Media App is now here!

    This month we’re giving away an Xbox Series S to one lucky customer.

    Bills are a breeze | Does wonders for your WiFi experience | Own your usage | In-app chat
 with our agents

    To enter: download the app, sign in to your account, find the Xbox Series S competition on the home screen and tap “enter now”.


    Download the app for exclusive access to monthly competitions:

     
     

    Our BIG Mobile Deal is back!!

    Add a Customer Unlimited SIM to your account and get unlimited 4G data, calls & texts on a 30 day contract. Just €20 a month on an everlasting price.

     
     

    Time for an upgrade?

    Whether you want to increase your broadband speed, get more TV channels or to add something extra, we’ll have a deal for you.

     
     
    configure Promo banner
    configure default banner
     
     

    Click to open overlay