Free yourself from your
INTERNET & DATA SERVICES
Virgin SIP Trunking
Make calls over the internet and free yourself from your landline
SIP Trunking. That’s short for Session Initiation Protocol Trunking, but don’t be put off by the less-than-sexy title. Behind the name you’ll find a trunk-load of amazing features. Top of these is the fact that this is a phone that can make calls over the internet while using your connection to carry emails, video, instant messaging and access the web.
How would you like to order?
Speak to our experts to tailor a package and take your order.
1800 940 062
Monday to Friday 8am - 6pm
We’ll call you
Choose a time slot and provide a few details. Our experts will call you back to take your order.
Why choose Virgin SIP Trunking?
No need for separate lines
If you’re wrestling with aging telephone equipment, possibly with a range of service level agreements (SLAs) that don’t quite fit together, Virgin SIP Trunking could be the perfect answer. It offers the opportunity to unify everything with a single supplier and one robust SLA.
Make the most of your Leased Line or Virtual Private Network by adding voice to your internet connectivity.
While you innovate we'll be monitoring your service 24/7. A dedicated service relationship keeps things consistent.
Improves call handling
Our SIP Trunking solutions include a full suite of advanced call-handling features. Enjoy DDI (Direct Dialling Inwards), CLI (Call Line Identity), CLIP (Caller Line Identity Presentation), CLIR (Caller Line Identity Restriction) and Presentation Numbers.
Increases call quality
Most businesses that use SIP trunks find that the call quality is just as good as (if not better than) traditional telephone systems.
The techie bit
Reduced calling costs
Make cost savings by removing the need to install a dedicated voice circuit on each of your sites. You can run an SIP Trunk over your existing data network, regardless of how many sites this includes. This makes more of what you already have and means you won’t need to invest in a separate traditional voice service. Add in the fact that internal calls (even across sites) are virtually free and calling overseas costs roughly the same as your national calls - what’s not to love?
Depending on your business, there are times of the year when you have to brace yourself from the onslaught: Christmas, Valentine's, university clearing. With a traditional phone system you’d need to have additional lines sitting unused all year, just so that you have them for the peak. With Virgin SIP Trunking, you use your bandwidth and can have the capacity to scale up and down, whenever you need to. To put it in context, Virgin SIP Trunking can accommodate thousands of calls, while an ISDN circuit can usually only cope with 30 at a time.
Improved call handling flexibility and efficiency
If you’re wrestling with a smorgasbord of aging telephone equipment, possibly with a range of service level agreements (SLAs) that don’t quite fit together, Virgin SIP Trunking could be the perfect answer. It offers the opportunity to unify everything with a single supplier and one robust SLA.
Reduced hardware costs
Minimise outlay by using your existing handsets and equipment.
At Virgin Media Business we strive to offer you a high quality, cost competitive, reliable solution to meet your business needs. In order to ensure you receive the best possible solution for your business we follow some key steps in our sales journey.
Step 1: Introduction
Once we receive your enquiry a dedicated Sales Representative will be assigned to make contact with you immediately. This Sales Representative will organise a meeting to gain a better understanding of your requirements.
Step 2: Solution Design
Once a brief is gathered and your requirements are clear the Sales Representative will make product recommendations to fit your needs, save you money and provide a solution to put you ahead of the competition.
Step 3: Quotation
Quotations and estimates are provided to you at no cost. This process includes site survey visits to establish specific requirements e.g. route entry, equipment and locations.
Step 4: Project Management
After pricing has been agreed and contracts signed then our service delivery team will work with you to get your new service installed as quickly and efficiently as possible, ensuring limited disruption to your business.
Step 5: Installation and after sales care
Once we provision your solution and test it to your satisfaction, you will be supplied with a welcome pack. This pack will include technical information about your service, support procedures and contact numbers and escalations procedures. Thereafter your service will be managed by a dedicated team in conjunction with our Business Customer Support and Technical Support Teams.
Not sure what you need?
Small and Medium Business
Monday to Saturday 9am - 5.30pm
1800 940 062
Monday to Friday 9am - 5.30pm
1800 940 270
Or we can call you
Choose a time slot and provide a few details. Our Experts will call you back.
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