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We've got Ireland's most flexible phones

Our Freestyle Contracts are changing things up by breaking the conventions of old school mobile phone contracts.


How? By splitting them into two parts: one for your phone and one for your tariff. That lets you do things your way and change your phone or your tariff whenever you like!

 

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Plan

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You're in charge, with the flexibility to change your price plan if your needs change.

You're not stuck with the plan you sign up to today. You can move to a cheaper plan, or add more minutes, texts and data - and the change will take affect on your next billing date. Could it be any easier?

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Virgin Mobile Freestyle

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Unlike standard mobile contracts, Virgin Mobile Freestyle contracts are split in two: one payment for your Mobile Phone, and one payment for your Plan. Add them together and that’s what you’ll be paying each month. Easy!


Step 1: Choose your Mobile Phone and the phone contract length. We offer 12, 18 and 24 month contracts.


Step 2: Choose your Plan. This gives you data, minutes and texts to use every month and has a contract length of 30 days. Depending on the phone you chose you will need to pay a certain amount upfront for your phone.


Separating your Mobile Phone and Plan gives you greater flexibility:

  • Change your Mobile Plan up or down anytime (effective from your next Bill Date), to get more or less data, minutes and texts.  Who else lets you do that?
  • If you want to change your phone for the latest smartphone, but are still in a contract, all you need to do is pay off the remaining cost of your Mobile Phone only, then you can take out a new contract for your new phone.
  • Once you have paid off your phone in full, you’ll only pay for the Mobile Plan each month, so your monthly payment drops. Win!

Although you have two contracts, one for your Mobile Phone and one for your Mobile Plan, you will receive one bill with two payment amounts split out and one direct debit payment will be taken from your account per month.

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Application Check

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To make things easy for you we provide a flexible way for you to pay for your phone.

How's it calculated?


All of our pricing is subject to an application check. The Virgin Mobile Application Check is an internal process used by us to review your application details, along with other checks typically used by Irish Mobile Operators. All of our pricing is subject to this check. Don’t worry, no data from third parties is used and we don’t share your details externally.


If you cannot avail of our lowest upfront price, don’t worry!  The overall cost of the phone over the life of the contract will end up the same, it’s just the upfront payment amount which might change. You will then pay less for your monthly phone charge.

 

Example:


If a phone costs €600, and you pay €120 upfront, you would then pay €20 a month for 24 months.  That all adds back up to €600.


However, if you have to pay €240 upfront for the same phone, it means your monthly charge will drop to €15 a month for 24 months.  Again, it adds up to €600.  Trust us – the maths works out!

 

So, if you don’t get the lowest upfront price, you can rest assured that you will be no worse off with Virgin Mobile.

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Virgin Mobile Plan

You need to have a Virgin Mobile Plan to continue with this purchase. The Virgin Mobile Plan will need to remain active for the duration of your mobile phone contract.

Virgin Mobile Plan Information

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Plans

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Included:

  • GB data

  • Minutes

  • Texts

  • EU Roaming Included

Plans

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Included:

  • 4G Data

  • Calls

  • Texts

Choose your Plan

€

Included:

  • GB data

  • Minutes

  • Texts

  • EU Roaming Included

Add-Ons

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Phone Contract

Our flexible Freestyle contracts let you pay off the outstanding balance of your phone whenever you wish so you can upgrade when you want to.

More about Freestyle contracts

Phone Repayment Options

  • Upfront payment
  • monthly payments
  • Total amount payable

Just so you know!

A credit check may result in changes to the upfront amount required for the contract.

More about credit checks

Prefer to talk? Call us on

1800 940 070

 
 
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Upfront payment

This is a one off cost payable today

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Lets freestyle...

Step 1: Choose your Mobile Phone and how long you want a contract for - 12, 18 or 24 months. Depending on the phone you pick, there may be an upfront charge.  

 

Step 2: Choose from one of our great value Mobile Plans, giving you oodles of data, calls and texts every month.

freestyle-howworks

Place your order through our safe and secure checkout.

Get an email and text with delivery details - and ways to change them.

(If you placed your order before 6pm you'll get your delivery in two working days)

Sit back and let our courier come to you at the scheduled time and place.

If you love your mobile number, switch it to your new SIM in 3 easy online steps.

 
 

Mobile legal stuff

Mobile Unlimited

Offer:  Mobile Unlimited for €20 a month for 12 months. €25 a month after offer. Offer closes 31/12/2024.

 

Mobile Unlimited SIM Only Plans: Contract can be cancelled at any time by providing 30 days' notice. Up to six mobile subscriptions per account. Maximum of one promotion per Mobile Number. Our plans include landline, mobile and non-geographic calls, texts and data within the Republic of Ireland. EU Roaming is also included. All of the inclusive minutes, texts and data in our plans can be used both within ROI and EU. All out of bundle national, international, premium, non-geographic and non-EU Roaming calls and texts will be charged at our standard rates. Click here for full terms and conditions.

 

Fair Usage Policy on Unlimited plans:  Our Unlimited plans have a monthly allowance of 10,000 minutes and 10,000 SMS within ROI and EU. Unlimited Data in the ROI applies subject to the terms set out in our Acceptable Usage Policy which can be found here. 27GB data can be used per month when roaming in the EU after which surcharges will apply. Details of rates can be found here.

 

Customer Unlimited SIM

Offer: Customer Unlimited SIM for €20 a month while Virgin Media Broadband and/or TV is active. Offer closes 31/12/2024.

 

Customer Unlimited SIM Plans: Available to eligible new or existing Virgin Media Broadband and/or TV customers. Your Customer Unlimited SIM contract is separate to your Virgin Media Broadband and/or TV contract and you are billed separately for your customer unlimited SIM plan. Your Customer Unlimited SIM contract can be cancelled at any time by providing 30 days’ notice. Up to six mobile subscriptions per one active cable account. Maximum of one promotion per mobile number. Promotion cannot be used in conjunction with any other mobile offers. Our plans include landline, mobile and non-geographic calls, texts and data within the Republic of Ireland. EU Roaming is also included. All of the inclusive minutes, texts and data can be used both within ROI and EU. All out of bundle national, international, premium, non-geographic and non-EU Roaming calls and texts will be charged at our standard rates. Click here for full SIM Only terms and conditions. If you cancel your Virgin Media Broadband and/or TV, all active SIM plans will be charged at €25 per month – Customer Unlimited SIM terms and conditions can be found here.

 

Fair Usage Policy on Unlimited plans: Our Unlimited plans have a monthly allowance of 10,000 minutes and 10,000 SMS within ROI and EU. Unlimited Data in the ROI applies subject to the terms set out in our Acceptable Usage Policy which can be found here. 27GB data can be found here.

 

Promoter: Samsung Electronics (UK) Limited. UK, Isle of Man, Channel Islands or Republic of Ireland residents (18+) only or registered companies in the same.  Purchase a Samsung Galaxy S24 or S24 Ultra (Promotion Product) from a participating retailer between 03/04/2024 – 30/04/2024 and claim a Galaxy Tab S6 Lite in Grey by redemption. No cash alternative. To claim, Participants must visit https://samsungoffers.claims/S24tab, upload proof of purchase and provide all other required information (Claim) within 30 days of purchase. Maximum 1 Claim per Promotion Product purchased (maximum 4 Claims per household) and a maximum of 10 Claims per company participant. See https://samsungoffers.claims/S24tab for full Promotion terms. 

 

Promoter: Samsung Electronics (UK) Limited. Republic of Ireland residents (18+) only or registered companies in the same. Purchase a selected Samsung Galaxy A Series Smartphone (A55, A35, A25, A15 5G, A15, A05s) (Promotion Product) from a participating retailer between 20/03/2024 – 16/04/2024 and claim up to €55 cashback by redemption. Participants must visit https://samsungoffers.claims/galaxy-a to upload proof of purchase and provide all other required information (Claim). All Participants must claim within 30 days of purchase. Claim period closes on 16/05/2024.  Maximum 1 Claim per Promotion Product purchased (maximum 4 Claims per household) and a maximum of 10 Claims per company participant. See https://samsungoffers.claims/galaxy-a for full Promotion terms. 

 

Promoter: Samsung Electronics (UK) Limited. Republic of Ireland residents (18+) only or registered companies in the same. Purchase the Samsung Galaxy S24 or S24 Ultra (Promotion Product) from a participating retailer between 02/02/2024 – 27/02/2024 and claim Galaxy Buds2 Pro in Graphite and a SmartTag2 in Black by redemption. No cash alternative. Participants must visit https://samsung-offers.claims/galaxylaunchoffer  to upload proof of purchase and provide all other required information (Claim). All Participants must claim within 30 days of purchase.  Claim period closes on 27/03/2024.  Maximum 1 Claim per Promotion Product purchased (maximum 4 Claims per household) and a maximum of 10 Claims per company participant.  See https://samsung-offers.claims/galaxylaunchoffer for full Promotion terms.

 

Customer Unlimited Multi-SIM

Offer: Customer Unlimited Multi-SIM €15 per month while Virgin Media Broadband and/or TV, and more than one Customer Unlimited Multi-Sim plan (applies to a maximum of 6 mobile subscriptions) Offer closes 31/12/2024.

 

Customer unlimited multi-SIM Plans:  Available to new or existing Virgin Media Broadband and/or TV with more than one Customer Unlimited Sim active. Customer Unlimited Multi-SIM contract is separate to your Virgin Media Broadband and/or TV contract and you are billed separately for your Customer Unlimited Multi-SIM plan. Your Customer Unlimited Multi-SIM contract can be cancelled at any time by providing 30 days’ notice. Up to six mobile subscriptions per one active cable account. Maximum of one promotion per one mobile number. Promotion cannot be used in conjunction with any other mobile offer. Our plans include landline, mobile and non-geographic calls, texts and data within the Republic of Ireland. EU Roaming is also included. All of the inclusive minutes, texts and data can be used both within ROI and EU. All out of bundle national, international, premium, non-geographic and non-EU Roaming calls and texts will be charged at our standard rates. Click here for full SIM Only terms and conditions. Offer available to new or existing Virgin Media Broadband and/or TV Customers who avail of 2-6 mobile subscriptions only.

If you cancel your Virgin Media Broadband and/or TV, all active SIM plans will be charged at €25 per month, Mobile Unlimited terms and conditions can be found here.

If you cancel your Customer Unlimited Multi-Sim Plan, leaving one mobile subscription remaining, the remaining active sim will be charged at €20 per month, Customer Unlimited SIM terms and conditions can be found here.

 

Fair Usage Policy on Unlimited plans: Our unlimited plans have a monthly allowance of 10,000 minutes and 10,000 SMS within ROI and EU. Unlimited Data in the ROI applies subject to the terms set out in our Acceptable Usage Policy which can be found here. 27GB data can be used per month when roaming in the EU after which surcharges will apply. Details of rates can be found here.

 

Offer: Mobile Unlimited for €20 a month for 12 months. €25 a month after offer. Offer closes 31/12/2023. Contract can be cancelled at any time by providing 30 days' notice.

 

Fair Usage Policy: Unlimited plans have a monthly allowance of 10,000 minutes and 10,000 SMS within ROI and EU. Team Spirit has a monthly allowance of 300 minutes and 300 SMS within ROI and EU. Unlimited Data in the ROI applies subject to the terms set out in our Acceptable Usage Policy which can be found at virginmedia.ie/terms/usage-policy. 27GB data can be used per month when roaming in the EU after which surcharges will apply. Details of rates can be found on virginmobile.ie

 

Phone: If you purchase a mobile phone from Virgin Media, you must have an active Virgin Mobile plan for each phone. If you are an existing Virgin Mobile customer you may add a phone to your existing plan, the cost of your phone is on top of the price of your plan. Existing phone customers may upgrade their phone anytime once the balance of the existing phone has been paid off. Only one mobile phone purchase per transaction to a maximum of 4 per account.  

 

Pressing pause on SIM price increases applies to mobile SIM only 30 day plans for new and existing customers excluding any customers currently in fixed term introductory ‘sales’ offer periods. Pressing pause on SIM price increase and will apply until 31 Dec 2023 only.

 

T&C’s apply. See virginmobile.ie All offers are subject to application check, availability, and contract. Information correct at 03/04/2024

 

Estimated Mobile network speeds

The estimated maximum upload and download speeds achievable at least once in any 24 hour period in realistic usage conditions by Virgin Mobile Subscribers are as follows :

Mobile internet speeds across a mobile network are never consistent due to the variable factors that may impact on the speed and service received by users. Mobile Internet service is influenced by a number of factors including but not limited to (a) the location of the user, (b) device capability (handset, modem/dongle), (c) distance of the user from the serving site, (d) the number of users active on the site, (e) location of the device if using indoors (f) topographical issues that arise in the case of valleys, mountainous terrain, trees, buildings and other obstructions. In the case of indoor use, advances in building insulation can also negatively impact service and speed.

 

Further information on the factors that can influence a users’ experience can be found here.

 

We will always do our very best to investigate and remedy any issues you are having with your mobile. If you are experiencing a continuous or regularly recurring discrepancy where the mobile speeds you are getting are not in accordance with our Estimated Speeds please contact us  by calling 1908 or by email to customer.support@virginmedia.ie. We will do our best to resolve your issue in accordance with our Code of Practice. A continuous or regularly recurring discrepancy is one that happens over a period of time for example a one week period or longer and is established by a monitoring mechanism certified by ComReg. In the event we are unable to resolve your issue then you may be able to avail of one of the following remedies:

 

the right to change your service to one that works better for you;

a discount; or

you may be entitled to terminate your SIM only contract with no early termination fee applied.

 

Other legal remedies you may have include a claim for damages in respect of a breach of contract. Under Consumer Law (for example the Sale of Goods Acts, 1893 and 1980) remedies for breach of contract can include  a remedy of the defect that led to the breach, or a right to rescind, or repudiate your contract. Where your claim is for €2,000 or less you can take your complaint to the Small Claims Court. Virgin Media’s liability is at all times limited in accordance with Clause 13 of our terms and conditions.

 

 

 

How can I upgrade my phone?

Already paid your phone off? There’s no need to wait, you can buy any of our top-of-the range devices today. We have all the latest phones from Apple, Samsung and more. And if you’re nearing the end of your phone contract or want to pay it off sooner, you can talk to our team today to pay off your balance before choosing your new phone with us.